May 14, 2021
Instagram's Saved Reply feature (formerly known a Quick Replies) is the perfect solution for managing your direct messages with efficiency, speed, and consistency. Whether you receive the same questions often, are running a giveaway, or providing customer service via DM -- this feature is ideal for improving engagement and communication between you and your followers. This feature is currently only available for Instagram business accounts. To take advantage of the feature, be sure to set your account to a business profile. Click here to learn how to switch your personal Instagram account to a business account.
*Pro Tip: You can create multiple saved replies for each of your most frequently asked questions.
Instagram's Saved Reply feature will help you to maximize your time, increase communication with your followers, and handle large quantities of messages with ease. You can use this feature on Instagram through an iPhone, Android, or desktop. Say goodbye to typing out lengthy messages or repeating yourself by answering the same questions over and over again.
Set up responses to your most frequently asked questions and save time when engaging with followers with Instagram's quick replies feature.